New passport

Applying and collecting passport is a breeze nowadays.

Made application and paid online.Done within 3 working days.Made e-appoinment to collect.

It's so easy to make e-appoinment and colelct. Scan the notice/IC, then collect at the counter,everything done in less than 15 minutes. I thought it's going to be a long wait,and tore a 1-hour parking coupon, what a waste!

ICA building should have electronic parking system, and do away with parking coupons totally.While I took shorter than expected to get it done, there are people who took longer time, and have to run down to tear more coupons.

Passports have to renew every 5 year,not 10 years,and the number is different from our IC number. Heard from the staff that it's for "security" reasons, and the number will be different every time we renew!

There is a babycare room on the second floor, with a collapsible changing station, a sink, and three chairs,but the door is NOT locakable.